The Position

As Kiosk manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical kitchen management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey at BAO!

Key Responsibilities
  • As a team-supporter
  • Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance.
  • Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported.
  • Training of all staff on food and beverage operations.
  • Ensuring Food, Health and Safety policies and procedures are maintained.
  • Maintaining compliance on Food Alert.
  • As a decision-maker
  • Analysing how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on.
  • Ordering through platforms and recording data in our systems. Controlling stock levels and period stock takes.
  • As a problem-solver
  • Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions.
  • As a collaborator
  • Collaborate with the Market Hall Manager to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable.
  • Liaising with the Executives Chef’s on Food GP on a weekly and period basis.
The Benefits
  • Benefits package
    Beyond a competitive salary, BAO offers the unique rewards programs. Earn BAOcoins by embodying our BAO values and redeem them for thoughtful prizes at BAOshop. Plus, BAO pyramid plan lets you earn extra cash by Sell the BAO Dream to your friends, and earn up to £500 for a referral!
  • School of BAO - Workshops, talks and field trips
    At SOB, you can communicate and interact with a wide range of talented people from food and hospitality-related fields, and you can have innovative food experiments and cultural experiences.
  • 50% off dinning across all BAO, BAO's friends and JKS Restaurants
    Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts.
  • Access to exclusive training and development plan
    Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities.
  • BAO Yearly-anniversary Gifts
    On each of your BAOanniversaries, we’ll celebrate you with a personalised present. From custom T-shirt to a dream trip, your BAOanniversary will be a day to remember.
  • Employee Assistance Program
    EAP offers you confidential support and advice for personal and work-related issues. EAP can help to solve different problems, e.g. mental health, well-being, productivity.

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