The Position

As General Manager, you will be responsible for the overall performance of the front of house team, leading them by example to deliver the highest levels of service and an exceptional guest experience; and you will work closely with the Kitchen team to ensure that the quality of the food offering is consistently delivered, as well as the Directors to proactively drive the business forward.

If you have the following, then BAO wants to hear from you:

  • Prior experience as an Assistant Manager or Restaurant Manager within a high quality restaurant;
  • Warm, personable and professional nature;
  • Be creative with excellent attention to detail;
  • Passion for and knowledge of food and beverage and the London restaurant scene;
  • Ability to inspire, motivate, lead and develop teams;
  • Working knowledge of food hygiene and health and safety requirements;
  • Ability to manage staff costs and review rotas accordingly;
  • A good understanding of managing a P&L;
  • Ability to implement and maintain effective standardised systems, processes and controls;
  • Good knowledge of or experience in Asian cuisine and culture is a bonus!
The Benefits

Professional Development

  • A supportive culture that aims to be pioneering in the people experience
  • Access to School of BAO, L&D calendar, Linkedin Learning
  • Personalised development plan

Lifestyle Perks

  • Personal Dining Calendar, a meal on us every month
  • Dining discounts at 30 brands
  • Curated wine lists and meat supplier at trade price
  • Discounted retail and takeaway

Taiwan Travel Club

  • Trip to Taiwan to immerse yourself in the culture

Milestone Incentives

  • Restaurant vouchers, culinary experiences, trips abroad, additional holiday allowance

Wellbeing Support

  • Mental health support: Employee Assistance, Kellys Cause
  • Discounted gym memberships, cycle to work scheme

Celebrations

  • 2 Company-wide parties a year: Wei Ya Party, Moon Festival BBQ
  • Taiwan Social Clubs: Grandmas Home Cooking Club, Hot Pot Supperclub

Family Support

  • New-born Care Package
  • Free kids parties in our restaurants for parents

Apply